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#1 02-02-2019 15:35:40

Jennifer
Membre
Inscription : 02-02-2019

Erreur de filtre imprimante HP-LaserJet-Professional-P-1102w.

Bonjour,

mon imprimante n'imprime pas, elle est reconnue mais l'impression bloque au milieu avec une erreur de filtrage!


L'erreur Log

E [02/Feb/2019:15:23:02 +0100] [Job 8] Job stopped due to filter errors; please consult the error_log file for details.
D [02/Feb/2019:15:23:02 +0100] [Job 8] The following messages were recorded from 15:22:41 to 15:23:02
D [02/Feb/2019:15:23:02 +0100] [Job 8] Adding start banner page "none".
D [02/Feb/2019:15:23:02 +0100] [Job 8] Adding end banner page "none".
D [02/Feb/2019:15:23:02 +0100] [Job 8] File of type application/pdf queued by "gwandelle".
D [02/Feb/2019:15:23:02 +0100] [Job 8] hold_until=0
D [02/Feb/2019:15:23:02 +0100] [Job 8] Queued on "HP-LaserJet-Professional-P-1102w" by "gwandelle".
D [02/Feb/2019:15:23:02 +0100] [Job 8] time-at-processing=1549117361
D [02/Feb/2019:15:23:02 +0100] [Job 8] 3 filters for job:
D [02/Feb/2019:15:23:02 +0100] [Job 8] pdftopdf (application/pdf to application/vnd.cups-pdf, cost 66)
D [02/Feb/2019:15:23:02 +0100] [Job 8] gstoraster (application/vnd.cups-pdf to application/vnd.cups-raster, cost 99)
D [02/Feb/2019:15:23:02 +0100] [Job 8] hpcups (application/vnd.cups-raster to printer/HP-LaserJet-Professional-P-1102w, cost 0)
D [02/Feb/2019:15:23:02 +0100] [Job 8] job-sheets=none,none
D [02/Feb/2019:15:23:02 +0100] [Job 8] argv[0]="HP-LaserJet-Professional-P-1102w"
D [02/Feb/2019:15:23:02 +0100] [Job 8] argv[1]="8"
D [02/Feb/2019:15:23:02 +0100] [Job 8] argv[2]="gwandelle"
D [02/Feb/2019:15:23:02 +0100] [Job 8] argv[3]="compilTDRangés.pdf"
D [02/Feb/2019:15:23:02 +0100] [Job 8] argv[4]="1"
D [02/Feb/2019:15:23:02 +0100] [Job 8] argv[5]="InputSlot=Auto number-up-layout=lrtb number-up=2 MediaType=Plain noCollate OutputMode=Normal PageSize=A4 job-uuid=urn:uuid:52a52916-8c89-31ea-41a5-033fab074681 job-originating-host-name=localhost date-time-at-creation= date-time-at-processing= time-at-creation=1549117361 time-at-processing=1549117361"
D [02/Feb/2019:15:23:02 +0100] [Job 8] argv[6]="/var/spool/cups/d00008-001"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[1]="CUPS_DATADIR=/usr/share/cups"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc-root"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[6]="CUPS_SERVERROOT=/etc/cups"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[7]="CUPS_STATEDIR=/var/run/cups"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[8]="HOME=/var/spool/cups/tmp"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[10]="SERVER_ADMIN=root@debian"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[11]="SOFTWARE=CUPS/2.2.1"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[12]="TMPDIR=/var/spool/cups/tmp"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[13]="USER=root"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[14]="CUPS_MAX_MESSAGE=2047"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[15]="CUPS_SERVER=/var/run/cups/cups.sock"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[16]="CUPS_ENCRYPTION=IfRequested"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[17]="IPP_PORT=631"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[18]="CHARSET=utf-8"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[19]="LANG=fr_FR.UTF-8"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[20]="PPD=/etc/cups/ppd/HP-LaserJet-Professional-P-1102w.ppd"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[21]="RIP_MAX_CACHE=128m"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[22]="CONTENT_TYPE=application/pdf"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[23]="DEVICE_URI=hp:/usb/HP_LaserJet_Professional_P_1102w?serial=000000000W473MVSPR1a"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[24]="PRINTER_INFO=Hewlett-Packard HP LaserJet Professional P 1102w"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[25]="PRINTER_LOCATION=debian"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[26]="PRINTER=HP-LaserJet-Professional-P-1102w"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[27]="PRINTER_STATE_REASONS=none"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[28]="CUPS_FILETYPE=document"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[29]="FINAL_CONTENT_TYPE=application/vnd.cups-raster"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[30]="AUTH_I****"
D [02/Feb/2019:15:23:02 +0100] [Job 8] Started filter /usr/lib/cups/filter/pdftopdf (PID 3030)
D [02/Feb/2019:15:23:02 +0100] [Job 8] Started filter /usr/lib/cups/filter/gstoraster (PID 3031)
D [02/Feb/2019:15:23:02 +0100] [Job 8] Started filter /usr/lib/cups/filter/hpcups (PID 3032)
D [02/Feb/2019:15:23:02 +0100] [Job 8] Started backend /usr/lib/cups/backend/hp (PID 3033)
D [02/Feb/2019:15:23:02 +0100] [Job 8] PID 3030 (/usr/lib/cups/filter/pdftopdf) exited with no errors.
D [02/Feb/2019:15:23:02 +0100] [Job 8] pdftopdf: Last filter determined by the PPD: hpcups; FINAL_CONTENT_TYPE: application/vnd.cups-raster => pdftopdf will not log pages in page_log.
D [02/Feb/2019:15:23:02 +0100] [Job 8] OUTFORMAT=\"(null)\", so output format will be CUPS/PWG Raster
D [02/Feb/2019:15:23:02 +0100] [Job 8] Color Manager: Calibration Mode/Off
D [02/Feb/2019:15:23:02 +0100] [Job 8] Calling FindDeviceById(cups-HP-LaserJet-Professional-P-1102w)
D [02/Feb/2019:15:23:02 +0100] [Job 8] Failed to send: org.freedesktop.ColorManager.NotFound:device id \'cups-HP-LaserJet-Professional-P-1102w\' does not exist
D [02/Feb/2019:15:23:02 +0100] [Job 8] Failed to get find device cups-HP-LaserJet-Professional-P-1102w
D [02/Feb/2019:15:23:02 +0100] [Job 8] Calling FindDeviceById(cups-HP-LaserJet-Professional-P-1102w)
D [02/Feb/2019:15:23:02 +0100] [Job 8] Failed to send: org.freedesktop.ColorManager.NotFound:device id \'cups-HP-LaserJet-Professional-P-1102w\' does not exist
D [02/Feb/2019:15:23:02 +0100] [Job 8] Failed to get device cups-HP-LaserJet-Professional-P-1102w
D [02/Feb/2019:15:23:02 +0100] [Job 8] Color Manager: no profiles specified in PPD
D [02/Feb/2019:15:23:02 +0100] [Job 8] Set job-printer-state-message to "Color Manager: no profiles specified in PPD", current level=INFO
D [02/Feb/2019:15:23:02 +0100] [Job 8] Color Manager: ICC Profile: None
D [02/Feb/2019:15:23:02 +0100] [Job 8] Ghostscript using Any-Part-of-Pixel method to fill paths.
D [02/Feb/2019:15:23:02 +0100] [Job 8] Ghostscript command line: gs -dQUIET -dPARANOIDSAFER -dNOPAUSE -dBATCH -dNOINTERPOLATE -dNOMEDIAATTRS -sstdout=%stderr -sOutputFile=%stdout -sDEVICE=cups -sMediaType=Plain -sOutputType=0 -r600x600 -dMediaPosition=7 -dDEVICEWIDTHPOINTS=595 -dDEVICEHEIGHTPOINTS=841 -dcupsBitsPerColor=1 -dcupsColorOrder=0 -dcupsColorSpace=3 -dcupsRowCount=1 -dcupsRowStep=2 -dcupsInteger0=9 -scupsPageSizeName=A4 -I/usr/share/cups/fonts -c \'<</.HWMargins[18.000000 15.500000 18.000000 15.500000] /Margins[0 0]>>setpagedevice\' -f -_
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[0]=\"CUPS_CACHEDIR=/var/cache/cups\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[1]=\"CUPS_DATADIR=/usr/share/cups\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[2]=\"CUPS_DOCROOT=/usr/share/cups/doc-root\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[3]=\"CUPS_FONTPATH=/usr/share/cups/fonts\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[4]=\"CUPS_REQUESTROOT=/var/spool/cups\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[5]=\"CUPS_SERVERBIN=/usr/lib/cups\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[6]=\"CUPS_SERVERROOT=/etc/cups\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[7]=\"CUPS_STATEDIR=/var/run/cups\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[8]=\"HOME=/var/spool/cups/tmp\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[9]=\"PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[10]=\"SERVER_ADMIN=root@debian\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[11]=\"SOFTWARE=CUPS/2.2.1\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[12]=\"TMPDIR=/var/spool/cups/tmp\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[13]=\"USER=root\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[14]=\"CUPS_MAX_MESSAGE=2047\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[15]=\"CUPS_SERVER=/var/run/cups/cups.sock\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[16]=\"CUPS_ENCRYPTION=IfRequested\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[17]=\"IPP_PORT=631\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[18]=\"CHARSET=utf-8\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[19]=\"LANG=fr_FR.UTF-8\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[20]=\"PPD=/etc/cups/ppd/HP-LaserJet-Professional-P-1102w.ppd\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[21]=\"RIP_MAX_CACHE=128m\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[22]=\"CONTENT_TYPE=application/pdf\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[23]=\"DEVICE_URI=hp:/usb/HP_LaserJet_Professional_P_1102w?serial=000000000W473MVSPR1a\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[24]=\"PRINTER_INFO=Hewlett-Packard HP LaserJet Professional P 1102w\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[25]=\"PRINTER_LOCATION=debian\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[26]=\"PRINTER=HP-LaserJet-Professional-P-1102w\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[27]=\"PRINTER_STATE_REASONS=none\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[28]=\"CUPS_FILETYPE=document\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[29]=\"FINAL_CONTENT_TYPE=application/vnd.cups-raster\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] envp[30]=\"AUTH_INFO_REQUIRED=none\"
D [02/Feb/2019:15:23:02 +0100] [Job 8] Start rendering...
D [02/Feb/2019:15:23:02 +0100] [Job 8] Set job-printer-state-message to "Start rendering...", current level=INFO
D [02/Feb/2019:15:23:02 +0100] [Job 8] Processing page 1...
D [02/Feb/2019:15:23:02 +0100] [Job 8] Set job-printer-state-message to "Processing page 1...", current level=INFO
D [02/Feb/2019:15:23:02 +0100] [Job 8] STATE: +connecting-to-device
D [02/Feb/2019:15:23:02 +0100] [Job 8] STATE: +hplip.plugin-error
D [02/Feb/2019:15:23:02 +0100] [Job 8] prnt/hpcups/HPCupsFilter.cpp 486: m_Job initialization failed with error = 48
D [02/Feb/2019:15:23:02 +0100] [Job 8] PID 3032 (/usr/lib/cups/filter/hpcups) stopped with status 1.
D [02/Feb/2019:15:23:02 +0100] [Job 8] Hint: Try setting the LogLevel to "debug" to find out more.
D [02/Feb/2019:15:23:02 +0100] [Job 8] STATE: -connecting-to-device
D [02/Feb/2019:15:23:02 +0100] [Job 8] STATE: -media-empty-error,media-jam-error,hplip.plugin-error,cover-open-error,toner-empty-error,other
D [02/Feb/2019:15:23:02 +0100] [Job 8] prnt/backend/hp.c 376: read new pjl status: 10023
D [02/Feb/2019:15:23:02 +0100] [Job 8] Processing page 2...
D [02/Feb/2019:15:23:02 +0100] [Job 8] Rendering completed
D [02/Feb/2019:15:23:02 +0100] [Job 8] PID 3031 (/usr/lib/cups/filter/gstoraster) exited with no errors.
D [02/Feb/2019:15:23:02 +0100] [Job 8] prnt/backend/hp.c 376: read new pjl status: 10403
D [02/Feb/2019:15:23:02 +0100] [Job 8] ready to print
D [02/Feb/2019:15:23:02 +0100] [Job 8] PID 3033 (/usr/lib/cups/backend/hp) exited with no errors.
D [02/Feb/2019:15:23:02 +0100] [Job 8] End of messages
D [02/Feb/2019:15:23:02 +0100] [Job 8] printer-state=3(idle)
D [02/Feb/2019:15:23:02 +0100] [Job 8] printer-state-message="ready to print"
D [02/Feb/2019:15:23:02 +0100] [Job 8] printer-state-reasons=none


Pourriez-vous m'aider? Merci.:)

Hors ligne

#2 02-02-2019 20:40:55

Philou92
Adhérent(e)
Lieu : Hauts de Seine
Distrib. : Debian bookworm
Noyau : Linux 6.1.0-13-amd64
(G)UI : LightDM et Xfce4.18
Inscription : 29-04-2015

Re : Erreur de filtre imprimante HP-LaserJet-Professional-P-1102w.


Tousse antique Ovide !

Hors ligne

#3 02-02-2019 21:30:42

èfpé
Membre
Inscription : 10-07-2016

Re : Erreur de filtre imprimante HP-LaserJet-Professional-P-1102w.

Bonsoir et bienvenue, donc !

Jennifer a écrit :

cat /var/log/cups/error_log

D [02/Feb/2019:15:23:02 +0100] [Job 8] STATE: +connecting-to-device
D [02/Feb/2019:15:23:02 +0100] [Job 8] STATE: +hplip.plugin-error


Le modèle P1102w requiert un plugin propriétaire pour l'impression... Il n'est peut-être pas installé :

hp-plugin -i

HP Linux Imaging and Printing System (ver. 3.16.11)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


HP Linux Imaging and Printing System (ver. 3.16.11)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)


------------------------------------------
| PLUG-IN INSTALLATION FOR HPLIP 3.16.11 |
------------------------------------------

  Option      Description                                      
  ----------  --------------------------------------------------
  d           Download plug-in from HP (recommended)            
  p           Specify a path to the plug-in (advanced)          
  q           Quit hp-plugin (skip installation)                

Enter option (d=download*, p=specify path, q=quit) ? d

-------------------
| DOWNLOAD PLUGIN |
-------------------

Checking for network connection...
Downloading plug-in from:
Downloading plug-in: [\                                                                  ] 0%
Receiving digital keys: /usr/bin/gpg --homedir /home/user/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0x4ABA2F66DBD5A95894910E0673D770CDA59047B9
 

----------------------
| INSTALLING PLUG-IN |
----------------------

Creating directory plugin_tmp
Verifying archive integrity... All good.
Uncompressing HPLIP 3.16.11 Plugin Self Extracting Archive...................................

HP Linux Imaging and Printing System (ver. 3.16.11)
Plugin Installer ver. 3.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Plug-in version: 3.16.11
Installed HPLIP version: 3.16.11
Number of files to install: 42

You must agree to the license terms before installing the plug-in:

...                  

Do you accept the license terms for the plug-in (y=yes*, n=no, q=quit) ? y
Please enter the root/superuser password:
 
Done.
 
Done.
 


Et tu déconnectes/reconnectes le câble USB, ça c'est le cas idéal... Voyons ce qu'il ne faut pas faire :

hp-plugin -i

HP Linux Imaging and Printing System (ver. 3.16.11)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

warning: It is not recommended to run 'hp-plugin' in a root mode.

HP Linux Imaging and Printing System (ver. 3.16.11)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)


------------------------------------------
| PLUG-IN INSTALLATION FOR HPLIP 3.16.11 |
------------------------------------------

  Option      Description                                      
  ----------  --------------------------------------------------
  d           Download plug-in from HP (recommended)            
  p           Specify a path to the plug-in (advanced)          
  q           Quit hp-plugin (skip installation)                

Enter option (d=download*, p=specify path, q=quit) ? d

-------------------
| DOWNLOAD PLUGIN |
-------------------

Checking for network connection...
Downloading plug-in from:
Downloading plug-in: [\                                                                  ] 0%
Receiving digital keys: /usr/bin/gpg --homedir /root/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0x4ABA2F66DBD5A95894910E0673D770CDA59047B9
 
error: Unable to recieve key from keyserver
Do you still want to install the plug-in? (y=yes, n=no*, q=quit) ? y
 


Oups... non content⋅e de se balader sur le ternet en root, on installe sans rien vérifier... superfail, là.

Dernière modification par èfpé (02-02-2019 21:40:42)

Hors ligne

#4 03-02-2019 08:05:13

chalu
Modératrice
Lieu : Anjou
Distrib. : openSUSE Tumbleweed
Noyau : Linux 5.12
(G)UI : KDE 5.21.4
Inscription : 11-03-2016

Re : Erreur de filtre imprimante HP-LaserJet-Professional-P-1102w.

Bonjour smile
Il y a aussi system-config-printer qui permet en graphique l’installation de l’imprimante et au besoin le téléchargement du plugin

 system-config-printer


èfpé  a écrit :

ça c'est le cas idéal... Voyons ce qu'il ne faut pas faire :


Je ne sais pas si c’est toujours d’actualité car il me semble que le souci avait été rapporté à HP.
une Debian sans mot de passe root créé à l’installation et donc administrée par le premier utilisateur créé en utilisant sudo avait un souci pour installer le plugin car le mot de passe demandé était celui de root et le script ne prenait pas en compte celui de l’utilisateur ayant les droits sudo.
Trefix si mes souvenirs sont bons avait eu ce souci et à l'époque s’en était sorti avec

sudo hp-plugin -i


Je pense que ça marchait dans ce cas car l’environnement reste celui de l’utilisateur. Sous toutes réserves qu’il y ait toujours ce souci smile
Il faudra que je teste mais là je ne suis pas sur le PC.

Hors ligne

#5 03-02-2019 15:00:43

èfpé
Membre
Inscription : 10-07-2016

Re : Erreur de filtre imprimante HP-LaserJet-Professional-P-1102w.

Re-,

chalu a écrit :

Je ne sais pas si c’est toujours d’actualité car il me semble que le souci avait été rapporté à HP.

Ah ? ben visiblement oui c'était toujours d'actualité en version 3.16.11. Il me semble que c'est clair :

Please enter the root/superuser password:


L'exécution avec les privilèges du root n'est pas recommandée et peu importe la façon d'y accéder :

warning: It is not recommended to run 'hp-plugin' in a root mode.


Aussi clair que la roche hydrique, et valable pour hp-setup, je n'ai pas testé les machins graphiques.

Hors ligne

#6 03-02-2019 17:05:10

chalu
Modératrice
Lieu : Anjou
Distrib. : openSUSE Tumbleweed
Noyau : Linux 5.12
(G)UI : KDE 5.21.4
Inscription : 11-03-2016

Re : Erreur de filtre imprimante HP-LaserJet-Professional-P-1102w.

D'accord smile
Par contre j'ai eu exactement la même erreur

error: Unable to recieve key from keyserver


sur une Debian ayant un mot de passe root en exécutant la commande en user donc il doit y avoir un problème (temporaire ?) des serveurs
test@debian:~$


hp-plugin -i



HP Linux Imaging and Printing System (ver. 3.16.11)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


HP Linux Imaging and Printing System (ver. 3.16.11)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)


------------------------------------------
| PLUG-IN INSTALLATION FOR HPLIP 3.16.11 |
------------------------------------------

  Option      Description                                      
  ----------  --------------------------------------------------
  d           Download plug-in from HP (recommended)            
  p           Specify a path to the plug-in (advanced)          
  q           Quit hp-plugin (skip installation)                

Enter option (d=download*, p=specify path, q=quit) ? d

-------------------
| DOWNLOAD PLUGIN |
-------------------

Checking for network connection...
Downloading plug-in from:
Downloading plug-in: [\                                   ] 0% Receiving digital keys: /usr/bin/gpg --homedir /home/test/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0x4ABA2F66DBD5A95894910E0673D770CDA59047B9
 
error: Unable to recieve key from keyserver
Do you still want to install the plug-in? (y=yes, n=no*, q=quit) ? q
 


Édit : dans le cas de ce message d’erreur les problèmes de sécurité sont alors présents également si on dit « y » oui pour installer le plug-in, il n’y aura pas vérification.

Hors ligne

#7 03-02-2019 18:50:43

èfpé
Membre
Inscription : 10-07-2016

Re : Erreur de filtre imprimante HP-LaserJet-Professional-P-1102w.

Re-,

chalu a écrit :

donc il doit y avoir un problème (temporaire ?) des serveurs.

Il semble en effet que le serveur de clés publiques pgp.mit.edu n'a pas toujours envie de répondre !

Si le problème perdure et que l'OP se manifeste, on pourra toujours proposer la méthode manuelle :

sed -i s,pgp.mit.edu,hkps://keys.gnupg.net, /usr/share/hplip/base/validation.py


L'alias keys.gnupg.net pointe sur le pool par défaut (Debian), imposer pgp.mit.edu relève du bogue.

Dernière modification par èfpé (13-03-2019 13:50:43)

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